When setting up your first event at Doors you may have questions like these.
If you want to speak directly to someone, please reach out to our Creator Services team.
The event will stay in draft until you choose to publish it and start selling tickets.
Before you can publish any event the artist profile needs to be verified. This typically takes one business day.
– Name of the event
– Location, from where the event is broadcasted
– Date, starting time and timezone
– URL slug (the event page will be available at doors.live/e/your-event-slug)
– Lead (a shorter event description)
– Description (a longer text that could include a bio of the artist for example)
– Cover image (square 1080x1080px)
– OG/Ticket email image (1200x630px)
Start by selecting a "master currency" for your event. This is the currency you’ll be paid in and also forms the base for any currency conversion.
Then set the ticket price, in your master currency.
This is the price that ticket buyers will pay.
At your broadcast location you need a stable ethernet connection. WiFi isn’t recommended. The connection speed to the Internet needs to be at least 25 Mbps, but we recommend above 100 Mbps. Make sure that you test your connection well before the event with a service such as speedtest.net.
When signed in to Doors, you can manage everything about your event. Note, a reschedule is required if you need to change the date, start time or timezone of a published event because anyone who already bought a ticket needs to be informed.
When signed in to Doors you’ll see a "control room" for each event. This is where to find instructions for streaming video preview. You can test your stream at any point to make sure everything works as expected.