Getting started

Post event


Here are some questions you may have about what happens after your event.
If you want to speak directly to someone, please reach out to our Creator Services team.

When do I get paid?

As soon as we have checked your setlist. Report your setlist in the "Setlist" option in the menu for each event. Once it’s submitted and checked, we’ll get your payout to you in about 24 hours.

Note, your very first payout from Doors can take up to 2 weeks, due to Stripe establishing the account connection.

Can I get specific stats for my event?

We continuously add data points to the statistics sections. We can’t handle specific requests for individual events, but we're happy to receive ideas and feedback.

I have some feedback, who do I talk to?

Our users’ needs, ideas and feedback steer our product roadmap. Please use this form to share your thoughts and ideas.