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General questions


Before getting started with Doors you may have questions like these.
If you want to speak directly to someone in the Support team, click the button to chat with us.

For creative assistance reach out to our Creator Services team.


As an artist, or someone working for an artist, you simply sign up at doors.live/signup. Once inside you add artist profile(s) and handle your events.

We support event organizer accounts with payout in 39 countries and ticket buyers from anywhere in the world.

See a list of supported countries for event organizer accounts

Of course! The best way is to first sign up for an account (it's free) and then get in touch.

The artist controls the consumer ticket price.

Doors automatically deducts VAT for countries where it applies and pays copyright fees.

The proceeds after VAT and copyright fees are split 70% for the artist and 30% to Doors.

Read more about our pricing

Doors has a global partnership with Stripe to handle secure payments.
We accept all major debit and credit cards.

Doors has working relationships with performance rights and collective management organizations around the world to ensure the rights holders are paid.

There's no limit.

If you expect to sell more than 1 million tickets, please give us a heads up.

Events at Doors are strictly live at the time of broadcast and will not be replayed.
This is partly based on taking a meaningful approach to live streaming but also due to licensing.

Doors has global partnerships with industry leading broadcast production companies. For big bespoke events, please contact us via this form.